Customer Service Portal
Enhancing service delivery and responsiveness for all residents of Murang'a County.
Service Process
A simple 3-step process to get your issues resolved efficiently.
1. Submit Request
Fill out the complaint form with accurate details and attach necessary supporting documents.
2. Receive Ticket ID
Get a unique Tracking ID instantly via SMS and email to monitor your request's progress.
3. Track Resolution
Use the "Check Status" link in the navigation to monitor real-time updates on your request.